Discuss with an agent

How we launch an agent

From choosing an agent to launch: 2–4 weeks (4–6 for the first-contact agent). Start with the PlanB AI agent in Telegram: it studies the company and picks agents for it. Or choose an agent in the catalogue.

  1. Step 011 minuteYou message the PlanB AI agent in Telegram with your company name, website or InstagramYou
  2. Step 02a few minutesThe AI agent gathers information and suggests agentsAI agent
  3. Step 03the same dayYou pick an agent and we get in touchYou + PlanB
  4. Step 04most of the 2–4 weeksWe build the knowledge base, set it up and test itPlanB
  5. Step 0514 daysLaunch and 14 days of fine-tuningPlanB

Each stage in detail

What happens, what we need from you and what you get at the end.

  1. 1 minute

    You message the PlanB AI agent in Telegram with your company name, website or Instagram

    You open a chat with the PlanB AI agent in Telegram and send your company name, website or Instagram link. No questionnaires or briefs to fill in.

    • One of them is enough: a name, a website or a social profile
    • Optionally, a few words on what gets in the way: calls, DMs, content
    From you
    Company name, website or Instagram
    Result
    The conversation with the AI agent has started
  2. a few minutes

    The AI agent gathers information and suggests agents

    The AI agent studies public sources itself — website, social media, Google Maps and reviews — sees where customers slip away and suggests specific agents from the catalogue, with prices.

    • How customers reach you and how fast they get a reply
    • What reviews complain about
    • How often content goes out
    • Which agents will pay off and what they cost
    From you
    Nothing — no logins or passwords needed
    Result
    A review of the business and a list of recommended agents
  3. the same day

    You pick an agent and we get in touch

    You pick an agent right in the chat. The PlanB team gets in touch, clarifies the task, estimates the benefit and the expected AI service costs, and sends a proposal with price and timing.

    • We clarify the task and the rules the agent will follow
    • We estimate the benefit and expected AI costs
    • Proposal: price, timing, whether you need support
    • 50% payment — and we start
    From you
    A short call and sign-off on the proposal
    Result
    An agreed proposal and a launch date
  4. most of the 2–4 weeks

    We build the knowledge base, set it up and test it

    We build the knowledge base from your prices, services and rules, connect the agent to your channels and systems, define where it stops and hands over to a person, and test it on real scenarios. The first-contact agent takes 4–6 weeks.

    • Knowledge base: prices, services, answers to common questions, rules
    • Connection to messengers, website, calendar or CRM — depending on the agent
    • Boundaries: anything complex or unusual goes to a person
    • Tests on real examples before launch
    From you
    Materials about the business and answers to our questions
    Result
    A ready agent, tested on your scenarios
  5. 14 days

    Launch and 14 days of fine-tuning

    We put the agent to work, train your staff and watch it for 14 days, correcting answers and filling gaps in the knowledge base. After acceptance comes the second half of the payment.

    • Instructions and staff training
    • Monitoring and fixes for 14 days — already in the price
    • Acceptance and the second half of the payment
    • After that, if needed, support from UAH 3,900/month
    From you
    Feedback in the first days of work
    Result
    The agent is working and your team knows how to work with it

What the price includes

Agent

from UAH 15,000

Support after fine-tuning

from UAH 3,900/month

Payment

50% before the start and 50% after acceptance. AI service costs, licences and third-party services are billed separately, as incurred.

Included

  • An agent for one role: customer replies, content, prospecting and so on
  • Set up to your rules and knowledge base
  • Tricky cases handed to a person
  • Instructions and staff training
  • 14 days of fine-tuning after launch

Paid separately

  • AI service costs — paid as incurred
  • Licences and third-party services
  • Leaving out a person where a person is needed

Discuss your task with an AI agent

The whole conversation happens in Telegram with the PlanB AI agent: send your company name, website or Instagram and it will study the business and suggest which agents to put in place.

Discuss with an agent in Telegram
Discuss with an agent